Question 1

Pre-Booking Design Capacity

Accepted Answer

Introduction

Q: Pricing model

<h1 id="introduction">Introduction</h1> <p>There is <strong>one</strong> payment model ( <strong>Pre-paid credits</strong>) while working with SlideHub.</p> <h1 id="prepaidcredits">Pre-paid credits</h1> <p>With Pre-paid credits, you purchase hours (credits) before using the service. These credits last for up to 1 year and the price depends on the amount that you buy:</p> <ul> <li>Minimum purchase of 10 Credits at a fixed rate of 35 USD per hour</li> </ul> <h6 id="expirationofcredits">Expiration of credits</h6> <p>The credit packages expire after 1 year, however, you can always renew your expired credits by re-purchasing more credits. </p> <h6 id="repurchaseofcredits">Re-purchase of credits</h6> <p>Depending on your wishes, credits can either be refilled automatically once your account is lower than 5 credits or our Project Managers will let you know when you are about to use your last credits and you can then decide how to continue.</p>

Q: Use Case: Overnight Deliveries

<h1 id="usecaseovernightdeliveries">Use Case: Overnight Deliveries</h1> <p>${youtube}<a href="d2977e0LNN4">Use Case - Overnight Deliveries</a></p> <h2 id="whenisthisrelevant">When is this relevant</h2> <h4 id="lasttouches">Last touches</h4> <p>Ensure formatting from multiple people is nice and consistent before the meeting the day after.</p> <h4 id="boostweeklyproductivity">Boost weekly productivity</h4> <p>When you have too much work to do, getting SlideHub to do your work while you sleep can increase your weekly productivity.</p> <h2 id="whatwetypicallydo">What we typically do</h2> <h6 id="overnightdeliveries">Overnight Deliveries</h6> <p>It's evening, you have inserted all the ideas you want in some slides to make them look good! This presentation is your responsibility, but you notice you don't have time:</p> <ul> <li>Format the slides according to your company's CVI.</li> <li>Make the presentation look consistent.</li> </ul>

Watch this video to learn more about the booking feature here Edit to the Video: Please note the cancelation period is no longer 3 hours, but is instead now 1 hour.

Do I need to book capacity?

No, you do not need to book capacity when sending work to SlideHub. However, SlideHub is build on a first come, first serve principle which means that we are not able to guarantee that we can manage your work load when you are not using bookings. When you book capacity, you will be in front of other clients that are trying to get their work through SlideHub.

Where do I book capacity

Bookings are done via our Customer Portal under the booking tab

Required inputs for a booking

Submission time

The time that you are going to send us your slides. The hand-in time must be at least 8 hours into the future. To Submit your file(s) please make sure to do so via the Booking request:

Submitting File(s) to work on

Deadline

The time that you would like your slides completed.

Number of slides

The number of slides within each type of work (visual enhancement, brush-up or recreation). Please also make sure to inform us if the slides are using Think-Cell.

How many slides can you do

The number of slides that we can do depends on the time elapsed between t

Question 2

Pricing model

Accepted Answer

Introduction

There is one payment model ( Pre-paid credits) while working with SlideHub.

Pre-paid credits

With Pre-paid credits, you purchase hours (credits) before using the service. These credits last for up to 1 year and the price depends on the amount that you buy:

Minimum purchase of 10 Credits at a fixed rate of 35 USD per hour

Expiration of credits

The credit packages expire after 1 year, however, you can always renew your expired credits by re-purchasing more credits.

Re-purchase of credits

Depending on your wishes, credits can either be refilled automatically once your account is lower than 5 credits or our Project Managers will let you know when you are about to use your last credits and you can then decide how to continue.

Question 3

Light Brush-Up

Accepted Answer

SlideHub offers three standard types of treatment to your slides, Visual Enhancement, Brush-up and Recreation, which you can learn more about here.

But we have also found a necessity in having a fourth type of work, in order to provide shorter turnarounds of large files at a lower cost.

This method is a simplified version of a Brush Up, and here are it's characteristics:

Fix to Correct Template, Layouts
Make sure all Titles, Subtitles, Footers, Trackers, Logos, Page numbers are in the correct Placement
Fit to Slideframe
Fix Colors to color palette
Fix Fonts + Font Sizes
Remove Animations and Transitions
No picture recreation (but if justifiable and doable within the timeframe we can update screenshots that correspond to worked on slides in the deck - In other words, retaking screenshots of the re-worked version of the slides and replacing the old ones)
No graphs conversion
No slide visual improvements or addition of graphic elements, no fixes of alignments / jumping's /consistency from slide to slide

You can request this method of Light Brush-Up if the outcome you would like to have for your file matches these elements.

Examples of Tasks where Light Brush-Up is appropriate to apply to:

Internal Presentations (where quality is not required)
Draft Presentations (where quality is not required)
Large decks where template conversion is needed, but quality of the slides is no

Question 4

The Process of a Task

Accepted Answer

Introduction

Here we are going to explain how the process of a task works from sending the file until receiving it. We are going to refer to the series of phases, or steps, that occur on our platform.

The Process

1. Sending a task to us

For our Team too start a project, we need to first receive a file. Like it is explained in detail on the "How to send a task?" section, the Requester can send the file via our email (request@slidehub.io), or through our Customer Portal.

The Team responsible will receive the files are our Project Managers of Design. In this phase, they will go through the task specifications to check if everything is clear to proceed. If so, they will move to the next step and the requester will receive a confirmation email stating the task is ongoing. In case there are missing information, the Project Manager in charge of the task will get back to the client with certain assumptions and/or interrogations. After the task is completely clear, the Project Manager will proceed to the next step.

2. Designing the project

After a Project Manager posts the project on the platform, he will contact a willing Designer to work on the task during those specific required hours.

During this process both the Designer and Project Manager are actively in charge of the project:

It's the Designer's responsibility to enhance

Question 5

Global Account Settings

Accepted Answer

What is global account settings

Global account settings affect the experience of each requester associated with the account

Who can change the global settings

Global account settings can only be set by the Account Owner

How to I change the global settings

Global settings can be changes via our customer platform

What settings can I change?

Automatic file deletion interval

Determine for how many days, you want our system to store files that we have worked on (180 days default)

Return file download options

Files will **only **be returned by recieving an email with a link to the files which are stores on our customer portal. To get the file, login in are required.
Files will be returned by recieving an email with a link to the files which are stores on our customer portal and as an attachment in the email. (default)

Who can request changes to company files

Only the account owner request changes (default)
All requesters can request changes

How new users are invited

Users from emails with a valid domain automaticly joins your organization account
Users from emails with a valid domain can request to join the organization account (default)
Users needs an invitation to join the organizaiton

Who can invite new users

Only the account owner can invite new users
All requesters can invite new users (default)

Who can decide w

Question 6

Use Case: Overnight Deliveries

Accepted Answer

Use Case: Overnight Deliveries

${youtube}Use Case - Overnight Deliveries

When is this relevant

Last touches

Ensure formatting from multiple people is nice and consistent before the meeting the day after.

Boost weekly productivity

When you have too much work to do, getting SlideHub to do your work while you sleep can increase your weekly productivity.

What we typically do

Overnight Deliveries

It's evening, you have inserted all the ideas you want in some slides to make them look good! This presentation is your responsibility, but you notice you don't have time:

Format the slides according to your company's CVI.
Make the presentation look consistent.

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