Can I provide feedback after the delivery of a task?
How to provide task level feedback
At the bottom of each email with your file there is an option to provide a rating to the task and any feedback you would like to pass on to our team. Feedback that is general to your organization, will be stored on the company account and used on tasks for other requesters going forward. Feedback that is specific to you will be stored on your account and will only be used on your tasks going forward.
How we use task level feedback
Provide edits if relevant
Implement the feedback directly on your task to increase the quality
Implement changes to your company guidelines so we can avoid similar mistakes on your next project
Personal user guidelines
Implement changes to your personal guidelines so we can avoid similar mistakes on your next project
Provide non-task related feedback
If you would like to make suggestions to our team or require more help, please contact our[ Customer Success Team](mailto:email@example.com).
Updated on: 04/19/2022