How long does it take to deliver a task?
Time will depend on the complexity of the task, however, our minimum turn-around is 3 hours. We always strive to deliver the tasks as soon as possible giving you an even faster turn-around.
For a service onboarding video click here: SlideHub Service Onboarding Please note we don’t offer light brush-up anymore.
• Number of slides
• Type of task e.g., brush-up or visual enhancement
• Amount of content
• Service capacity of our designers
Our Delivery Team will then scope your task and respond to you with an estimated delivery time.
At SlideHub we aim to provide a reliable experience, therefore we don’t overpromise and take into account the amount of work our delivery team has before setting a due date.
If you have experienced that a similar task had a longer return date it might be because our delivery team scoped the task to be more complex, our team decided to assign a specific teammate for it to keep consistency or that we had reduced service capacity.
We operate based on a first-comes-first serve principle and therefore we are not able to guarantee that we can meet your requested deadlines every time.
This doesn’t mean you can’t get your tasks prioritized. You can pre-book a task and we will make sure to have a dedicated team for it. You can learn more about capacity booking by clicking here.
If you would prefer to create presentations on your own we suggest you try our Software Add-in or request you company Manager to authorize it for you.
If you need further assistance, don't hesitate to reach out to our Customer Success Team.
For a service onboarding video click here: SlideHub Service Onboarding Please note we don’t offer light brush-up anymore.
How do you determine the turnaround?
SlideHub considers:
• Number of slides
• Type of task e.g., brush-up or visual enhancement
• Amount of content
• Service capacity of our designers
Our Delivery Team will then scope your task and respond to you with an estimated delivery time.
Our average turnaround examples can be found below but keep in mind that these are examples and may vary based on the demand, city and complexity of the task.
Why does the amount of time change for similar tasks?
At SlideHub we aim to provide a reliable experience, therefore we don’t overpromise and take into account the amount of work our delivery team has before setting a due date.
If you have experienced that a similar task had a longer return date it might be because our delivery team scoped the task to be more complex, our team decided to assign a specific teammate for it to keep consistency or that we had reduced service capacity.
How can I make sure my task gets prioritized?
We operate based on a first-comes-first serve principle and therefore we are not able to guarantee that we can meet your requested deadlines every time.
This doesn’t mean you can’t get your tasks prioritized. You can pre-book a task and we will make sure to have a dedicated team for it. You can learn more about capacity booking by clicking here.
If you would prefer to create presentations on your own we suggest you try our Software Add-in or request you company Manager to authorize it for you.
If you need further assistance, don't hesitate to reach out to our Customer Success Team.
Updated on: 05/16/2024
Thank you!