How can I add more credits for my tasks?
In order to streamline our processes and ensure our clients are always able to initiate their projects without delay, as default, SlideHub automatically adds credits to your account when your current balance is insufficient to cover a requested task. The amount of credits automatically added is based on your company's specific settings. You can find more information here.
But in case you would like to add some credits manually yourself you can do so. You will need to have Owner, Accountant or Manager permissions, and the credits you purchase will be available for all the people in your organization.
First, enter your SlideHub Account through the platform or the PowerPoint add-in.
Go to 'Send Task' in the end-user view > Credits & Usage > Credits. You can only see the 'Credits' tab if you are the Owner or have specific permissions.
Click on the Add credits button.
Add the number of credits you wish to add for your company. Please note that the minimum number of credits SlideHub requires is 10 and they will be applied to everyone at your organization.
Please note that credits will expire if not used in a period of one year. You can reactivate your credits by making a new purchase.
If you require further assistance don’t hesitate to reach the Customer Success Team for help.
But in case you would like to add some credits manually yourself you can do so. You will need to have Owner, Accountant or Manager permissions, and the credits you purchase will be available for all the people in your organization.
First, enter your SlideHub Account through the platform or the PowerPoint add-in.
Go to 'Send Task' in the end-user view > Credits & Usage > Credits. You can only see the 'Credits' tab if you are the Owner or have specific permissions.
Click on the Add credits button.
Add the number of credits you wish to add for your company. Please note that the minimum number of credits SlideHub requires is 10 and they will be applied to everyone at your organization.
Please note that credits will expire if not used in a period of one year. You can reactivate your credits by making a new purchase.
If you require further assistance don’t hesitate to reach the Customer Success Team for help.
Updated on: 09/06/2024
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